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You’re going on a retreat. Let’s see what we can take off your plate.

Tell us where things stand — whether you’ve paid anything yet, who is holding your money, where the retreat is and when. The more you tell us up front, the faster we can check what your deposit covers and what still needs arranging.

What you’ve already paid

This tells us where your money is and what still needs to be arranged. It doesn’t move anything — we never take over a payment without the supplier’s and your approval.

Did your retreat leader ask you to contact us?

Before you send: we’re a travel advisory, not your retreat leader. We can’t change a booking, refund a deposit or release a payment on your own request — the supplier or leader holding your money has to approve that. Anything we take over needs their approval as well as yours, and we always tell you what they say first.

We reply within one business day. Please don’t send card numbers or full payment details — we’ll ask for documents through your secure client portal instead.

We check what you actually have

Deposits are worded differently everywhere. We read your confirmation and tell you what’s covered, what’s still due, and when.

We talk to your leader first

If your retreat leader sent us your name, we confirm the arrangement with them before anything changes on your booking.

You approve in writing

Nothing is booked, moved or charged on a request alone. You see the plan and the price before you commit.